Job Overview:

We are seeking a Behavioral Health Call Center Specialist to join our team in Murrieta, California. In this role, you will provide support and assistance to individuals seeking mental health services through phone calls and online inquiries.

Job Details:

The Behavioral Health Call Center Specialist will be responsible for responding to incoming calls, conducting initial screenings, and connecting individuals with appropriate resources and services in Murrieta, California.

Responsibilities:

• Answer incoming calls and provide information on mental health services.
• Conduct initial screenings to assess individuals' needs.
• Refer individuals to appropriate mental health resources and services.
• Maintain accurate records of calls and follow-up actions taken.
• Provide compassionate and empathetic support to individuals in distress.

Requirements:

• Strong communication skills.
• Empathy and understanding of mental health issues.
• Ability to work in a fast-paced environment.
• Experience in customer service or call center roles.

Benefits:

• Opportunity to make a difference in the lives of individuals in Murrieta, California.
• Professional development and training opportunities.
• Competitive salary and benefits package.

Other Details:

This position is ideal for individuals passionate about mental health advocacy and providing support to those in need in Murrieta, California. Join our team and be part of a rewarding and fulfilling work environment.

We welcome applicants with a commitment to making a positive impact on the mental health community in Murrieta, California. Apply now and help us make a difference!