Job Overview:

The role of an ADS involves building and nurturing customer relationships to drive business growth. The position focuses on representing customer needs and goals within the organization to ensure quality service and profitable expansion.

Job Details:

Key responsibilities include providing day-to-day customer service, responding to inquiries, managing orders, and executing customer engagement strategies to meet expectations.

Responsibilities:

• Provide day-to-day customer service activities
• Respond to customer inquiries via multiple channels
• Handle customer pricing inquiries and provide timely sales quotes
• Support order entry, execution, and management
• Execute customer engagement strategies
• Assist internal sales representative group
• Identify and escalate unresolved customer issues
• Adhere to all applicable laws and regulations
• Perform other duties as required

Requirements:

• Bachelor?s degree in business administration or related field
• 4+ years of customer service or related experience

Benefits:

• Competitive pay range
• Health, vision, and dental insurance
• Retirement and tuition reimbursement

Other Details:

Our company, headquartered in Northeast Ohio, is committed to employee development and offers a rewarding work environment. Join our team in Orange, California and become a part of a top employer in the area!