Customer Service Consultant in Richmond KY - Now Hiring

4 days ago
Employment Information

Job Details

**Job Overview:** Join our team as a Service Consultant and be part of a dynamic customer service environment. You will have the opportunity to assist customers with their inquiries, provide solutions to their concerns, and ensure a positive experience for all. **Job Details:** As a Service Consultant, you will be responsible for handling customer interactions through various channels, including phone calls, emails, and chat. Your primary goal will be to deliver exceptional service and support to customers in Richmond, Kentucky. **Responsibilities:** - Respond to customer inquiries promptly and professionally. - Identify and escalate priority issues to the appropriate team. - Provide accurate information and solutions to customers. - Maintain customer records and documentation. - Collaborate with team members to improve overall customer satisfaction. **Requirements:** - Strong communication skills. - Ability to multitask and prioritize tasks effectively. - Problem-solving skills. - Customer service experience is a plus. - Proficiency in using customer service software. **Benefits:** - Competitive salary. - Health insurance benefits. - Career growth opportunities. - Training and development programs. - Team-oriented work environment. **Other Details:** This position is located in Richmond, Kentucky and offers a supportive work culture where your contributions are valued. Join us in providing top-notch service to our customers and make a difference in their experience. We welcome enthusiastic individuals who are passionate about customer service to apply and be a part of our dedicated team. Your commitment to excellence will help us continue to deliver exceptional service to our customers in Richmond, Kentucky. Apply now and start your journey with us.
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