Job Overview:

We are seeking a Bilingual Customer Account Representative to join our team in Lakewood, New Jersey. In this role, you will be responsible for assisting customers in English and Spanish, handling account inquiries, and providing exceptional customer service.

Job Details:

The Bilingual Customer Account Representative will be the primary point of contact for customers, resolving issues, processing orders, and ensuring customer satisfaction.

Responsibilities:

• Assist customers in English and Spanish.
• Handle account inquiries and resolve issues.
• Process orders and manage customer accounts.
• Provide exceptional customer service via phone, email, and chat.
• Maintain accurate customer records and documentation.

Requirements:

• Fluency in English and Spanish.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Opportunities for career growth and development.

Other Details:

This position is based in Lakewood, New Jersey and offers a dynamic work environment with a supportive team. Join us in providing top-notch customer service and making a difference in the community.

We welcome individuals who are passionate about customer service and eager to excel in a fast-paced environment. Apply now and be part of our dedicated team in Lakewood, New Jersey!