We are looking for a Customer Service Assistant to join our team, focusing on assisting customers with inquiries related to games. This role requires excellent communication skills and a passion for providing exceptional customer service.

The Customer Service Assistant will be responsible for handling customer queries, providing information about games, assisting with technical issues, and ensuring customer satisfaction.

• Responding to customer inquiries via phone, email, and live chat
• Providing information about game features, updates, and troubleshooting
• Resolving customer complaints and issues in a professional manner
• Collaborating with the technical support team to address complex problems
• Maintaining accurate records of customer interactions and transactions

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Basic knowledge of gaming industry trends

• Opportunity for growth and career development
• Health insurance benefits
• Flexible work schedule

This position is ideal for individuals passionate about games and customer service. Our team in Annandale, Virginia is dedicated to providing top-notch support to our customers.

We welcome enthusiastic individuals who are ready to embark on a rewarding career path in the gaming industry. Join us in Annandale, Virginia and be part of a dynamic team that values customer satisfaction and teamwork.