Job Overview:

We are looking for a Customer Service Team Member to join our team in Ypsilanti, Michigan. As a key player in our customer service department, you will be responsible for providing exceptional service to our clients.

Job Details:

The Customer Service Team Member will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers in resolving issues and escalating when necessary.
• Provide product information and recommendations to customers.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve overall customer experience.

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Opportunities for career growth

Other Details:

This position is located in Ypsilanti, Michigan and offers a dynamic work environment focused on customer satisfaction and team collaboration.

We encourage individuals with a passion for customer service to apply and be part of our dedicated team in Ypsilanti, Michigan.